Add content
Choose an available video and place it where you want in the schedule.
Your center controls the schedule
Smart playlists: choose and organize display content
Add available videos to the schedule, change their order and save changes for the device to receive.
Example playback scheduleSelection and ordering by your center's manager
- 1Education relevant to your specialtyEducational content available to your center
- 2Introduce your center's servicesApproved custom content
- 3Visitor guidanceEssential practice announcements
Control your schedule
Three main playlist tasks
Manage content selection and display order in the panel; mandatory content is excluded from optional removal.
Change the order
Move scheduled items and save an arrangement suited to your center.
Remove from the schedule
Remove optional videos from the playlist; administrator-designated mandatory videos cannot be removed.
An important distinction
Playlists, mandatory content and instant playback are different
The playlist defines the normal display order. A mandatory video cannot be removed by your center; that does not, on its own, mean instant playback.
Requesting instant playback is a separate action. Execution depends on the service response, device status and media readiness.
The everyday workflow
Review the schedule once before publishing
Start with a few relevant educational videos and a clear introduction to your services. Check old files and messages so outdated information does not remain in the playback cycle.
After saving, allow for the device to receive the new version. Changing the panel and preparing content on the TV are two separate stages.
- 1
Choose for your specialty
Review the video's title and content.
- 2
Check the order and restrictions
Review the arrangement and keep mandatory content in place.
- 3
Save and receive on the device
A connection is required to receive changes and new files.
Before you choose
Frequently asked questions
Answers to questions that come up when reviewing this capability.
What does the smart playlist do?
Add available videos to the playback schedule, move them into position and save the arrangement. The connected device receives the new version and plays prepared content according to the schedule.
Does AI choose content for the practice?
Authorized users control content selection and ordering. Smart does not mean automatic recommendations or AI selection; arrange the schedule to suit your center's specialty and audience.
Can I remove any video from the playlist?
Optional videos can be removed, but administrator-designated mandatory videos cannot. This restriction is enforced when editing the schedule.
How does instant playback differ from changing the order?
Reordering changes the normal playlist arrangement. An instant-play request follows a separate process and depends on the service response, device connectivity and file readiness. A video's mandatory status does not by itself mean instant playback.
Why hasn't a saved change appeared on the TV yet?
First, check device connectivity and whether file downloads are complete. Saving in the panel and receiving on the device are separate stages; an offline device cannot receive the new version until it reconnects.
What content mix should I start with?
Start with short educational videos relevant to your center's specialty, clear service introductions and essential announcements. Review the order from a visitor's perspective and have medical or custom information approved by your center before publication.
The next step for your center
Build a playback schedule that fits your center
View plans or request an order to discuss your center's content and display requirements.